Privacy Policy

This website is operated by Celerity LLC ("Celerity", "we", "us"). Celerity offers educational wellness, coaching and AO Scan informational services to clients in South Africa and internationally.

For any privacy question, contact us at info@wearecelerity.com.

We collect only the information needed to respond to you and provide our services:

• Contact details you give us, such as your name, email address and phone number.
• Enquiry details you include in a message or contact form.
• Booking details, such as your chosen offering, practitioner and appointment time.
• Information you choose to share during sessions, including voice recordings or scan data used for AO Scan and Inner Voice reports.
• Payment confirmation details. Card details are handled by our payment providers and are never stored by Celerity.
• Basic technical information collected automatically, such as browser type, device and pages visited.

When you use our contact form, your name, email address, phone number, subject and message are sent to our team at info@wearecelerity.com. We use this information only to reply to your enquiry and, where relevant, to help you book a session.

We email you to reply to enquiries, confirm bookings, share session information and send the reports or resources included in your offering. We will only send newsletters or promotional messages if you have agreed to receive them, and you can unsubscribe at any time.

Appointments are scheduled through Proton Calendar, a privacy-focused third-party calendar service. When you book, the details you enter are processed by Proton under its own privacy policy and shared with your chosen practitioner so they can prepare for and deliver your session.

• To respond to enquiries and provide the services you request.
• To schedule, confirm and manage your sessions.
• To prepare personalized reports, audios and resources.
• To process payments and keep required business records.
• To improve our website and services.

We do not sell, rent or trade your personal information.

We take reasonable technical and organizational measures to protect your information against loss, misuse and unauthorized access. Access is limited to the practitioners and service providers who need it to deliver your services. We keep personal information only as long as needed for the purposes above or as required by law.

We may use privacy-respecting analytics to understand how visitors use our website, such as which pages are visited and how long visits last. This information is collected in aggregate and is not used to identify you personally.

Our website uses only essential cookies and similar technologies needed for the site to work properly, plus any analytics described above. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.

If you are in the European Union, United Kingdom or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete or restrict the use of your personal information, to object to processing, to data portability, and to withdraw consent at any time. You may also complain to your local data protection authority.

If you are in South Africa, the Protection of Personal Information Act (POPIA) gives you the right to know what personal information we hold about you, to request its correction or deletion, to object to its processing, and to lodge a complaint with the Information Regulator of South Africa.

Celerity serves clients internationally. Your information may be processed in countries other than your own, including South Africa and the United States. Where this happens, we take reasonable steps to ensure it remains protected in line with this policy.

To exercise your rights or ask about this policy, email info@wearecelerity.com. We may update this policy from time to time; the latest version will always be on this page.