Legal
Refund Policy

We want every client to feel supported. This policy explains how cancellations, rescheduling and refunds work.
Last updated September 2026
Scheduled sessions
This policy applies to the Health & Prosperity Insight Session, The Alignment Experience, The Expansion Experience and any other scheduled session or coaching service offered by Celerity.
Cancellation policy
- Cancel at least 48 hours before your scheduled session for a full refund.
- Cancellations made less than 48 hours before your session are not eligible for a refund, but may be rescheduled once.
- Missed sessions without notice are not eligible for a refund or rescheduling.
Rescheduling policy
You may reschedule a session once, free of charge, with at least 24 hours' notice. Rescheduled sessions should take place within 30 days of the original date. If Celerity needs to reschedule, we will offer you a new time or a full refund.
Coaching and multi-week experiences
For The Alignment Experience and The Expansion Experience, a full refund is available if you cancel before your experience begins and before any scans, reports or resources have been delivered. Once your experience has started, payments are non-refundable, as personalized work and resources are prepared specifically for you.
Educational services and digital resources
Personalized reports, frequency audio files, hypnosis audios, workbooks, guides and other digital resources are created or delivered specifically for you. Once delivered, they are non-refundable.
Refund eligibility
Approved refunds are issued to the original payment method within 7–10 business days. Our educational wellness services do not guarantee specific results, so refunds cannot be issued based on personal outcomes or experiences.
Contact procedure
To cancel, reschedule or request a refund, email info@wearecelerity.com with your full name, the offering booked, your practitioner and your session date. We will reply within 2 business days.